Appearing within the section of Critical Power Tools titled, “Research,” Jeffrey Grabill’s article,
“The Study of Writing in the Social Factory: Methodology and Rhetorical
Agency,” presents a practical framework for being critical of the cultural and
ideological underpinnings of the tech comm field. Building upon the conceptual
ideas found in Bernadette Longo’s chapter four article, Grabill explains how
critical research methodologies need to develop through community based
projects that are, as Longo would put it, “firmly grounded in coherent
theoretical rationale” (p. 127), so that material and theoretical culture can
develop together to promote better practices in tech comm classrooms (p.
155-156).
Grabill first helps readers understand his argument by clarifying
the definitions for the terminology he is borrowing as components from, and
for, a framework for critical analysis. Using James Porter and Patricia
Sullivan’s critical research framework (p. 153), Grabill elaborates their
framework’s distinction between method and methodology in order to show where
the complexities of having methodologies lies, focusing on the fact that
particular approaches to different situations are already really on a dominant
ideology (p. 154). This is important as it allows Grabill to establish where a
gap in the research occurs. Mainly, he identifies a lack of application of
rhetorical cultural studies to the tech writing field, a field Grabill
identifies as key to the formulation of the professional environments we enter.
Grabill continues examining the lack of critique present in
research methodologies by claiming the importance of agency to those who will
participate in professional communications after their studies (p. 159). The
author therefore wishes that tech writings and communicators will be able to
critical examine the research they do and understand how their own research,
and the agency that accompanies the act of generating new research, reflects
the ideology and reality as researchers perceive them. To understand how
methodology impacts research practice, Grabill asks readers to focus on seven
categories to determine the extent to which a given piece of research might be
jaded by the biases and ideologies of a researcher. Two of the suggested areas of focus warrant discussion on
behalf of the author as crucial to the development of the other points. By
understanding how research methodologies are initiated, how accessible they
are, who participates in the research, how to understand audience, consider
local politic, promote effective communications, and encourage ideas for
sustaining the validity of one’s research, Grabill believes one can attain,
“new and different understandings of a project and should be understood to have
epistemological value, not just procedural value” (pp. 161,166).
The main realization I believe Grabill wishes for readers to
gain is one that recognizes the usefulness of applying theoretical frameworks
to practical situations in order to critically understand the factors that
determine the true meaning of a given context for tech comm. In focusing on the
development of ideas surrounding access and community, this article comes to a
close with an example of why it is so important we understand our role as
participants in the cultural construction of the communities we work in by
expressing the drawbacks of miscommunication and a lack of communal
understanding (pp. 163, 165). Since research is always already tied to
methodology and ideology, the importance of a critical approach becomes evident
as scholars work to enhance methods for understanding and studying “rhetorics
of the everyday” (p. 167).
What I am left
wondering is how might Grabill suggest tech comm pedagogy change in order to
reflect a new or more developed understanding of the way our methodologies of
teaching, and research, reflect our own ideologies and perceptions? In other
words, is there a concrete method for reassessing our various practices that
moves beyond just making us realize we have agency (power) and extends into
more informed, responsible, ethical decisions as educators? How might I blend
my need to assist students in becoming critically aware thinkers with the need
to provide them with clear instruction on seemingly formulaic structures and
forms for communication?
I suppose with more than one semester’s time to teach
students about critically aware tactics of tech comm we as educators would be
in a position that would allow for a greater depth of development regarding
what is taught and how it is being taught. I tend to imagine the tech comm
classroom as one that is already overwhelmed with the varying needs of students
as they pertain to the copious amount of scenarios they should be familiarized
with before they graduate and enter the workforce.
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